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FAQ

WHAT IS CZOOKIES DOING REGARDING COVID-19?

I take the current health crisis very seriously, because the safety and health of my customers are of the utmost importance to me. In order to maximize safety, I do pickups outdoors with appropriate social distancing. During the production of czookies I wear masks and practice rigorous sanitization measures.

I hope my czookies can bring some comfort during these difficult times.

WHO OR WHAT IS A CZOOKIE?

Czookies are a brand of American-style cookies, born during the 2020 covid quarantine which severely limited access to the comforts of my homeland. During the first lockdown I revamped and perfected old family recipes that I enjoyed during my childhood in America. The word “czookie” comes from combining “cookie” with “CZ” which is the abbreviation used for the Czech Republic which has become my home away from home.

WHERE ARE THE CZOOKIES MADE?

All czookies are created in my home kitchen and baked fresh right before your pickup.

HOW SHOULD I STORE MY CZOOKIES

Czookies can be stored in an airtight container for up to 5 days. Fair warning: never store your czookies in the refrigerator or use a microwave to reheat them. This will lead to hard, dry czookies which will make everybody sad. If you want to reheat your czookies, preheat your oven to 175 degrees and bake for 5-10 minutes. Careful though, they will become very hot!

DO YOU OFFER DELIVERY SERVICE?

I don’t offer delivery at this time but hope to add that service in the near future.

WHEN WILL YOU OFFER ADDITIONAL DAYS FOR ORDERS?

Right now we only offer in person pickups on the weekends. I hope to add the option of weekday pickup soon.

DO YOU OFFER ANY VEGAN OPTIONS?

Currently, I don’t have any vegan options but I am working on perfecting a few delicious vegan options to offer soon.

ARE YOUR CZOOKIES SUITABLE FOR CELIACS:

At this time, I use wheat flour for all of our czookies, which means that they are not suitable for celiacs. However, I am planning to offer gluten-free czookies in the near future.

ARE YOUR CZOOKIES SAFE FOR PEOPLE WITH PEANUT ALLERGIES OR OTHER NUT ALLERGIES?

Unfortunately, our kitchen uses nuts and peanut butter in various recipes, which means that I cannot guarantee that czookies are completely nut-free.